Customer Service Agent
£17,000 – £25,000 plus attractive bonus.
Hours of Work:
39 hours per week on a rota basis to cover our present opening hours of between 9am and 7pm Monday to Friday & 9am and 2pm Saturdays. We do not currently open on Bank Holidays.
Job Description Summary:
This is an exciting opportunity for career minded individuals to join our busy telesales team to provide our prospective and existing customers the high quality of customer service GSI expect.
Being able to work as part of a team is essential, as is having the self-motivation to rise to the challenge of achieving targets to offer our customers the range of Insurance products they may require. This could involve taking quotation enquiries from incoming leads, or making “warm” outbound calls.
Salary is subject to qualifications and experience, however an Insurance background is not essential as we offer structured ongoing in-house training. A minimum of 5 GCSE grades A-C (or equivalent) to include English and Maths, computer literacy and an excellent telephone manner are prerequisites. We would also require the successful candidate to enhance their professional development by starting to study towards the industry CII qualifications. With determination, progression within the company can be swift.
Our hours of work are 39 hours per week on a rota basis to cover our present opening hours of between 9am and 7pm Monday to Friday & 9am and 2pm Saturdays.
Joining our team will provide a challenging, yet very rewarding working environment and if you have the drive and enthusiasm, we can offer the career you are looking for.
Please either forward a copy of your CV with a covering letter to email@example.com or post to:
Human Resources Department
GSI Insurance Services (Southern) Ltd
118 John Wilson Business Park