GSI Insurance Services (Southern) Limited are pleased to declare that we have won a Feefo Gold Service award following the February 2017 announcement. The award is described as “an independent seal of excellence that recognises businesses for delivering exceptional experiences, rated by real customers”
We began using Feefo back in 2016 as part of an ongoing process to make sure we’re delivering the very best customer service experience that we can. It has been a great learning experience for us as a company, and clearly a very useful one, as it has helped us to collect their highest accolade in this years’ awards.
In order to meet the criteria, we needed to collect at least 50 reviews between January 1st 2016 and December 31st 2016, with an achieved service rating of between 4.5 and 5.0.
“We would like to offer our congratulations to all the winners of this year’s Feefo Trusted Service award. We are so proud that so many businesses are putting customer service first. We have been working closely with all our customers to build trust and transparency online, and ultimately helping shoppers buy with confidence and make better decisions.”
Andrew Mabbutt, CEO at Feefo
We hope that we can continue to deliver an outstanding experience to our customers in the coming year, and will always be looking for ways to improve our service to you!
Feefo is a global reviews and customer analytics solution to boost business & build trust. The company collects reliable customer feedback to deliver up to date insights so businesses and consumers can make better decisions. They do this on behalf of 3,000 companies, providing reviews and customer analytics for more than 5,000 websites. Clients include Expedia, AXA, The White Company, Moss Bros, Notonthehighstreet.com & Tepilo.
For more information please visit: www.feefo.com